Shipping policy

Processing Time

Orders are typically processed within [1–3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed at checkout. Estimated delivery times:

Delivery delays can occasionally occur due to carrier issues, weather, or high order volume.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking number. Please allow [24–48 hours]for tracking information to update.

Shipping Destinations

We currently ship to [the United States / and specify any excluded regions, e.g., P.O. boxes, APO/FPO, territories]. [If applicable: We also ship internationally to select countries. International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.]

Lost or Stolen Packages

Horror Clips is not responsible for packages lost or stolen after delivery confirmation. If your tracking shows delivered but you have not received your package, please contact the carrier directly and reach out to us at horrorhairclips@gmail.com so we can assist.

Incorrect Shipping Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at  horrorhairclips@gmail.com we'll do our best to correct it before the order ships, but cannot guarantee changes once an order has been processed.

Questions

For any shipping questions, reach out to horrorhairclips@gmail.com